Read what your peers have to say about the staff and service at Colonial Volkswagen of Medford! We would also love to hear about your experience at Colonial Volkswagen of Medford. Good, bad or ugly, we want to know how we’re doing so we can continue to be a great VW dealership in Medford, MA.
5 out of 5 stars
Greg Cohen and his colleagues were there for us from the start, understanding our needs and effectively getting one step ahead of the next question, as they got to know us during the process. Greg is the most widely knowledgeable of any auto salesman I've ever dealt with (and I'm in my late 60's) and such a pleasure to work with.
Caduste was awesome! We purchased a 2012 VW Jetta lastnight and Caduste helped us get the car we wanted for the price we wanted. Our first experience at Colonial VW with a different salesman was not very pleasant but we decided to give them a second try and we couldn't have been more pleased with the service and outcome! Good work Caduste!
Greg was extremely informative and pleasant to deal with when I went to shop for a car. He had in depth experience and knowledge in regards to the VW brand and this insight made it easy to choose VW. The quality of the car was my main reason, but Greg made the whole experience great and I am very happy with my purchase. Greg took the time out to explain the many features of the car, even after I had made the purchase and I do appreciate that customer service very much. Overall, I am very happy with the service I received at this dealership and will be bringing my car back there faithfully. Thank you. Mary Mooney... More
Colonial VW of Medford We were on the market for a new car for the family to replace our current ride a 2010 Nissan Altima. We first consider to go with another sedan, then made the decision to go with an SUV mainly for the Winter seasons and where we live. Over the past few weeks, we visited several VW dealers nearby, to name a few, Gervais in Lowell, Minuteman in Bedford, Kelly Volkswagen in Danvers and Colonial Volkswagen in Medford. We've looked at an SUV at Kelly Volkswagen which was notexactly the MSRP we were looking for but close to it. During our first trip to Colonial, we worked with Justin Pizzi who make sure in the end that we get the exact car we were looking for. With Justin determination to get us a car, we were able to work out with the exact car we were looking for and a good deal as well. What set Colonial Volkswagen of Medford apart is the level of professionalism, honesty and the great customer service they provide there! Kudos to the great team!... More
This is a great dealership. No pressure, they are transparent, have a huge selection and a solid team. We purchased a 2017 Tiguan and initially the color and interior we wanted was not available. The VW Medford team went to work and took care of it, locating and securing the exact one we wanted, we took delivery within a couple of days of our initial visit since the Tiguan we wanted had to be acquired by the dealership; they communicated well with us during this process so we knew exactly what was going on. The initial price they quoted turned out to be a very solid and honest offer after I did my research and realized no other area dealer could touch the price. We got a fair amount for our trade, even though it was beat up a bit (2007 Honda Civic - city car). I would highly recommend this dealership... Ask for Michael Magner.. straight shooter, no BS.... More
I am 22 years old and just graduated from college in May. When my current car (at the time) was not going to pass inspection, my dad said we had to look at some new cars. Long story short, everyone (especially Al) was extremely helpful and friendly. Al treated us as if we've known each other for years. He was very funny and made what could be a really stressful situation, a really fun one. I will absolutely recommend Volkswagen of Medford to anyone looking for a new or used car and spectacular service. One of the last things Al said to me was, "You're part of the family now." I loved that. And one other thing. Anna was such a sweet heart and extremely helpful as well. She made us feel comfortable and explained everything in detail to me because I am very new at this. I walked out of Volkswagen of Medford feeling confident and knowledgeable in my new and stylish Jetta 2011 :)... More
From my initial conversation with Jason to Caduste handing me the keys to my new GTI, I had a great experience. No pressure and very professional. Got a great car for a great price and excellent customer service.
I purchased a used vehicle for my daughter at colonial vw and I have to say am very happy with the experience. Ken Cataldo the general manager of the facility trated me with respect and with the help of the salesman Alan Gallagher we agreed to a dollar amount for the vehicle that we were both happy with.I would highly recommend purchasing a vehicle from colonial vw . Thanks Ken.
Caduste was great. Explained everything very well and did not feel pressured into buy anything. Kept me updated through the whole process of buying a new car!
Everyone at Colonial Volkswagen of Medford was very professional and knowledgeable about VW’s product line of vehicles, and pressure free. I personally would like to thank Bill, Martin, Anna and Alan for making this all come together so quickly. The team work really stands out at Colonial, keep up the great work :)