How Are We Doing?

Read what your peers have to say about the staff and service at Colonial Volkswagen of Medford! We would also love to hear about your experience at Colonial Volkswagen of Medford. Good, bad or ugly, we want to know how we’re doing so we can continue to be a great VW dealership in Medford, MA.

648 Testimonials
5 out of 5 stars
5 star
633
4 star
15
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First time in this store and I was really impressed. I was able to get the car I wanted at a really good price! Caduste was very professional and helped negotiate a very good deal for me! Definitely referring him and the company to friends and family!
Kristen12
2016-10-27
great experience the dealership was great the car is nice the, very happy, good color good radio, good navigtion good floor mats, great salesperson, great finance mangaer, great general manager, great showroom, good cars, great experience would recomend highly,
kriskylex
2011-03-27
Worked with Caduste in Sales. He was friendly, knowledgeable, and not pushy. I would definitely recommend working with him. The whole process was very efficient. Ended up buying a new car for a great price.
djh308
2016-10-20
I feel that the entire team at Colonial had my best interest in mind. In my opinion, they run a car dealership how it should be run. They gave me plenty of time to decide on the right car for me. I visited about 3 times before I decided to purchase and not once did they pressure me to make a decision before I was ready. They were very up front with their pricing and I did not feel as though they were trying to get every penny out of me. Allan was willing to do whatever was needed to make my... More
lanceand2002
2011-03-26
Bought a new 2017 Golf R from them and it was the best car buy-in experience I've had in 30 years of buying cars. One reason was that it was a car that needed to be ordered and this particular line of Golf's only is sold at list price, so there was no negotiation. But I kept waiting for something to go wrong, or someone to try to trick me, or something to go wrong (because that is what I feel like always happens with dealers), but it didn't happen. These guys were honest, responsive, and did eve... More
dipietro65
2016-10-15
All the guys I worked with at Colonial were the best I have dealt with in terms of finding a new car. Fred Festa was an excellent and informed rep for the car and the company and sold me on the GTI, my first VW. Later, Alan Gallagher was excellent as well, and spent a lot of time with me explaining many details about the car. It was clear he knows his business. He is also a great personality, instills customer confidence and is fun to deal with. Most important, no one at Colonial pushed... More
gus5286
2011-03-24
I have been to a few dealerships recently, and this was the 2nd car I purchased during that time. The experience at all the other dealerships was always negative, like of you weren't paying attention, you would pay an extra 1000. Here both the salesman and the general manager were friendly, but also straightforward. No tricks, car was thoroughly detailed. No complaints!
Honda_man
2016-10-11
Jason was the best car sales person I've ever had the pleasure of working with. He was very knowledgeable ab out the car I was looking at, very friendly, and there was no pressure. Price negotiation was easy and transparent, and based on my experience with other dealers, the price was very good. Even after we negotiated a price, there was still no pressure to buy that day. I did purchase that day because I got not only the best price on the car, but also better service then I expected. They... More
dhstud76
2011-03-09
We came from NH to look at a used 2007 Passat wagon. I called ahead of time and Alan had the car waiting out front for us to test drive! The negotiation process was completely relaxed, and we were very happy with both the trade allowance and price of the vehicle. Anna, the finance manager was fantastic and even came in on her day off, so we wouldn't have to make mutiple trips to the dealership! And it certainly wasn't the usual finance office experience. Anna was very friendly, relaxed and h... More
aepatey
2011-03-08
Not what I expected from a first time car buying experience. Walked in a skeptic but quickly became a promoter. Caduste, Derek, Jason, Vicki, the list goes on... the entire team is amazing and clearly take pride in what they do, thank you all!
Tiguana
2019-02-28