Close Service Department
Our Location
340 Mystic Ave
Medford, MA 02155
Service: 866-678-8698
Our Service Department
Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.
Allow 8–10 weeks for delivery of Visa Prepaid Card.
15 Receive a 15% rebate via a Visa Prepaid Card by mail when you purchase select Volkswagen Accessories from a participating dealership. Recreational and sporting equipment is not eligible for the 15% accessories rebate. Volkswagen Accessory Rebates may be combined with dealer discounts/offers. Rebate based on purchase amount before taxes and labor. Allow 8–10 weeks for delivery o
Get 165+ channels of ad-free music, talk, sports, comedy, news, and more, with the SXM App. Subscribe to the Music & Entertainment Plan and get your first 12 months for $4.99/month. See offer details.
19 Offer Details: Activate a Music & Entertainment subscription and pay a $4.99/month for your first 12 months, plus get free activation (a $15 savings). Fees and taxes apply. A credit card is required on this offer. Service will automatically renew thereafter every month, and you will be charged at then-current rates (currently, $17.99/month). Please see our Customer A
Get a $25 Visa® Prepaid Card by mail-in or online rebate20 when you use the Volkswagen Service Credit Card to make a qualifying purchase of $250 or more (before tax). Offer valid 01.01.26–12.31.26. Allow 8–10 weeks for delivery of Visa Prepaid Card.
20 Subject to credit approval. Valid on a qualifying purchase of $250 or more (before tax) from 01.01.26–12.31.26. Submit rebate within 45 days of purchase date. Complete purchase must be made on the Volkswagen Service Credit Card. Not valid on prior purchases. One Visa Prepaid Card per visit. Cannot be combined with other credit card rebates. Valid at participating Volkswagen loc
Available on select tires. Offer valid 07.10.26–07.20.26.
* Available on select sets of four eligible Continental, Hankook, Pirelli, and other brand tires that meet specifications of vehicle's Owner's Manual. Must be purchased through Volkswagen Tire Store. May not be combined with other offers. Mounting, balancing, and taxes are not included. Volkswagen Group of America, Inc., is not the seller or warrantor, nor does it recommend any tires ot
Meet Our Service Staff
“ ” My experience was exceptional. From the first phone call to the in person interaction with the service team, they were very friendly, prompt and communicated in an effective manner. I appreciated the thoroughness and although the issue with my car wasn't resolved that day, they let me know each...