Read what your peers have to say about the staff and service at Colonial Volkswagen of Medford! We would also love to hear about your experience at Colonial Volkswagen of Medford. Good, bad or ugly, we want to know how we’re doing so we can continue to be a great VW dealership in Medford, MA.
5 out of 5 stars
Thank you to Caduste and the Sales Team for making our purchase a pleasure. Caduste made the process seamless and without stress. He was a straight shooter from the beginning. I asked many questions and he was patient, informative and honest. We have been loyal customers for many years and will continue for many more years. Thank you!
Colonial had many copies of the2011 Jetta SportWagon TDI I wanted in inventory. Alan and Jason were helpful, not pushy, and helped facilitate the deal. Their price offer was reasonable from the get-go. Very little haggling to get to yes. Ann (right name?) got us a very good financing deal. Car and financing were ready to go the next day. That simple. A young associate (Billy? Bobby?) demonstrated all the features of the car to my satisfaction. The vehicle has delivered on all my expectations. Easily 50+ MPG on the highway. Great handling. Solid. So far so good at 3400 miles. Took the vehicle back 90 days later for its courtesy checkup. They fixed one little electrical gig and removed a nail from one tire. I'd recommend this dealership and the team. Dick, Salem MA... More
Had a great buying experience at Colonial VW Medford. Dan Goodman, my sales rep, assisted me in leasing a 2017 GTI. He and his dealership were transparent about the process and their pricing was good. Dan was very knowledgable about the product and made sure I got the exact car I wanted! This thing is way better than my old Mustang! Gotta love that German engineering...
JP from JP
I am extremely pleased with the entire process of buying my new car at Colonial VW of Medford. John DeSantis was exceptional, honest and timely. He was always available for me with questions that I had. He went over and above the call of duty. Anna was also great. She spent a lot of time trying to get me the best possible deal and kept me informed throughout the process. She was quick and professional. The leadership team was truly concerned about me, the customer. Service helped me and were very friendly as well. Overall, I would HIGHLY recommend this dealership to friends and family. The one and only thing that I wasn't happy with was that the car I purchased had about 1/8 tank of gas when I drove it off the lot. It cost me $68.00 to fill it up. I would have liked a full tank. David Barnack 85 2nd St #1 Medford, MA 02155... More
Caduste was amazing in helping me with turning in my old lease and leasing a new 2019 Tiguan. He spent an ENTIRE day helping me locate the exact make, model, and color vehicle I wanted. He found the vehicle at another dealership in NY, and he made arrangements to have it transported here to me in MA. Once the vehicle arrived, he handled everything to get my old lease turned in and to get me set up in my new vehicle. He made the entire process seamless and easy. Caduste is extremely responsive, knowledgeable, patient, and helpful. You will be in great hands with Caduste!... More
First thanks to the entire Crew that helped our company to get our Corporate Lease. They were very reasonable doing whatever was necessary to worked that out between the VW Credit and my Insurance Agent. Thanks Colonial VW of Medford Also a special thanks to GREG COHEN wich was more than a tipical sales person,for being so available to pick my Vehicle wich was available at another Dealership . I can call him the Friend i made.
This is the third car we've bought from Al Gallagher in the last two years. He's helpful, friendly and very easy to work with. Obviously - or we wouldn't keep coming back!! We even have a picture of Al on our refrigerator with my son. I wouldn't go to anyone else.
Worked with Steve Warren who was great, made the whole process very easy! Had the car ready for me to go and was in and out in no time.
Thank you to Caduste for making it super easy to get my dream car! I drove up from the Cape because they had such a great price and I was not disappointed! Caduste knew the car well and he was motivated to ensure that I left the showcase with the keys to my GTI in my hand. That drive back to the Cape was so fun! I was smiling the whole way home! Definitely a positive experience and would return for sure. Thanks to Caduste, Tito, Josh, Mo, and the two guys at the counter who hustled to make it happen!... More
We were recently faced with the unexpected need to purchase a vehicle after the fuel pump failed on our existing car. Given the expense of repair versus the age of the car and the fact that I commute almost 400 miles per week, a new car made sense. We knew we wanted the Volkswagen Jetta Sportwagen based on its appearance, size, and incredible gas mileage. Now the only question was finding a dealership who would help us reach the price we needed and also help us with our somewhat unusual situation of having a trade-in that was in need of some repair. Colonial Volkswagen of Medford was our last stop of a 3 dealership tour, not to mention multiple internet inquiries. We had to move fast but we also had to move smart. From the initial phone-call they were friendly and responsive. They understood that our current car did have value and they never tried to make us feel otherwise. In fact, they handled the towing of that car, without even involving us with it. Other dealerships said we would have to get the car to them if it was to be considered for trade-in. As far as the pricing goes, it all felt very upfront and in the open. Rather than the salesperson going away to "talk to his manager", he brought us into the office with his manager and we all sat together. When we told them our bottom line, they met it with no back and forth. Our salesperson went over every inch of the car, showing us how everything worked and highlighting all the fun features. There were no surprises at the end of the deal, except for a wonderful new car.... More