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Home / About Colonial volkswagen of medford in Medford, Ma / Colonial volkswagen of medford customer reviews in Medford Ma

How Are We Doing?

Read what your peers have to say about the staff and service at Colonial Volkswagen of Medford! We would also love to hear about your experience at Colonial Volkswagen of Medford. Good, bad or ugly, we want to know how we’re doing so we can continue to be a great VW dealership in Medford, MA.

1672 Testimonials
5 out of 5 stars
5 star
1625
4 star
47
3 star
0
2 star
0
1 star
0
Steve was the agent that helped my husband a four years ago and we sought him out when I was looking again. Very competent, accommodating & reliable. He goes above and beyond to make you comfortable with you purchase, in my case staying beyond closing time to accommodate me. Not too pushy.
SJC
2021-07-27
Leased a new car with James Giacoppo. Super professional and made my car buying experience quick and easy! In and out in an hour! Highly suggest shopping with James if you're looking for a new purchase or lease
Charles D.
2020-06-06
Was a nice experience, people over there very friendly, excellent costumer service I will recommend this place to buy a new car, professional, we are happy
juancardona76
2021-01-14
Ryan was an amazing communicator, clear and knowledgeable of what he was selling us. He was always returning our messages in very short time. I would do business with this dealership again for the positive experience we had with him.
bachouti
2019-12-08
Thank you to Caduste and the Sales Team for making our purchase a pleasure. Caduste made the process seamless and without stress. He was a straight shooter from the beginning. I asked many questions and he was patient, informative and honest. We have been loyal customers for many years and will continue for many more years. Thank you!
marie
2016-11-24
Colonial had many copies of the2011 Jetta SportWagon TDI I wanted in inventory. Alan and Jason were helpful, not pushy, and helped facilitate the deal. Their price offer was reasonable from the get-go. Very little haggling to get to yes. Ann (right name?) got us a very good financing deal. Car and financing were ready to go the next day. That simple. A young associate (Billy? Bobby?) demonstrated all the features of the car to my satisfaction. The vehicle has delivered on all my expectations. Easily 50+ MPG on the highway. Great handling. Solid. So far so good at 3400 miles. Took the vehicle back 90 days later for its courtesy checkup. They fixed one little electrical gig and removed a nail from one tire. I'd recommend this dealership and the team. Dick, Salem MA... More
Richard.luecke
2011-07-11
This was my second time I purchased a new car from Steve. Exceptional and very efficient service from finding a right car to the final delivery. Thank you Steve once again!
mmogi
2021-01-21
Dealership does an outstanding job in every aspect.
Ray
2019-12-06
Had a great buying experience at Colonial VW Medford. Dan Goodman, my sales rep, assisted me in leasing a 2017 GTI. He and his dealership were transparent about the process and their pricing was good. Dan was very knowledgable about the product and made sure I got the exact car I wanted! This thing is way better than my old Mustang! Gotta love that German engineering...
JP from JP
2016-11-21
I am extremely pleased with the entire process of buying my new car at Colonial VW of Medford. John DeSantis was exceptional, honest and timely. He was always available for me with questions that I had. He went over and above the call of duty. Anna was also great. She spent a lot of time trying to get me the best possible deal and kept me informed throughout the process. She was quick and professional. The leadership team was truly concerned about me, the customer. Service helped me and were very friendly as well. Overall, I would HIGHLY recommend this dealership to friends and family. The one and only thing that I wasn't happy with was that the car I purchased had about 1/8 tank of gas when I drove it off the lot. It cost me $68.00 to fill it up. I would have liked a full tank. David Barnack 85 2nd St #1 Medford, MA 02155... More
dbarnack
2011-05-24
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Colonial Volkswagen of Medford
340 Mystic Avenue
Medford, MA 02155

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