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Volkswagen Recall Department

Volkswagen Recall Department in Medford, MA

Recalls are relatively uncommon for car owners, but it’s good to know what to do if your car has one. Recalls can be for small things or substantial issues, and these issues are often a matter of grave danger if the right circumstances come together and the recall isn’t fixed. However, at Colonial Volkswagen of Medford, our recall department is here to take care of all your recall needs and help you get your car back to 100%.

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How to Know if You Have a Recall

When a recall is issued, Volkswagen sends out a piece of mail notifying you of the recall. However, this piece of mail can get lost, or it could be mistaken for trash. That’s why we have an online tool that helps you find out if you have any open recalls on your vehicle. Just enter your information, and our database will determine if there are any recalls you need to have resolved.

Who Issues Recalls for Volkswagen Vehicles

The simple answer is that Volkswagen determines when to issue a recall, but they do it in conjunction with the National Highway Traffic Safety Association, which monitors consumer reports and helps find issues of safety that need addressing. No matter who comes up with the information, though, Volkswagen is always happy to issue a recall for customer safety, and they’ve even authorized their certified service centers to take care of recall services at no charge in most cases.

Why Get Recalls Taken Care of

Like we mentioned above, recalls can be something very minor, like a software update for the radio, or it can be serious, like a loose screw that stops the airbag from working properly. That’s why it’s good to get all recalls taken care of, big or small; the possibility of a recall causing safety issues is enough to devalue your car if you eventually sell it to someone else. Plus, at our service center, recalls are corrected at no charge?


Come Take Care of Your Recalls at Colonial Volkswagen of Medford

Recalls are serious business, and we love to help customers feel safe in their vehicles. Our certified technicians keep up with all the service bulletins that come through, and they’ll make sure to get your recall taken care of right. They’ll even provide a complimentary multi-point inspection for you after the service, so you can get a glimpse of what your car may need soon. Set up your appointment with our online scheduler or by phone today!

Check For Recalls

Complimentary Colonial Volkswagen of Medford Amenities

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Department hours

340 Mystic Avenue, Medford, MA 02155